Refund policy

Due to the one-time use format of our mystery games, refunds are not supported once an order has been shipped or accessed.

That said, we want every detective to have a great experience. If your box arrives damaged, missing pieces, or you have any concerns, please reach out to info@mysleuthingaddiction.com — our team will be happy to make it right.

Your satisfaction matters to us, and we’ll always work with you to ensure your investigation runs smoothly.